0800 085 6464 - 9:00am to 5:00pm - Mon to Fri

Please note the location of your visit on the correspondence we send you as it may be at London Bridge or St. George's

Richmond Pharmacology
1a Newcomen Street
London Bridge
London
SE1 1YR

Please use our general contact details for correspndence.

Tube
The nearest tube stations are London Bridge or Borough Station (both approx a five minute walk to our unit)

Bus
The following buses stop at London Bridge, London Bridge station or near Guy's Hospital: 17, 21, 35, 40, 43, 47, 48, 133, 141, 149, 343, 381, 521, 701, RV1, C10. Please check your journey before you travel as some of these buses may be affected by redevelopment works at London Bridge.

Train
The nearest station is London Bridge Station (approx a five minute walk to our unit).

Car
Parking at our unit is very limited, please use public transport if possible. The nearest car parks are the NCP Car Park London Bridge on Kipling Street or Union Car parks on Park Street or Southwark Street.

Nearest airports Nearest airports- the nearest airports to our unit are London City Airport (approx 31 mins to London Bridge), Heathrow Airport (approx 51 mins to London Bridge) and Gatwick Airport (approx 32 mins to London Bridge).

Reserves

In addition to the number of participants to be included in a study, a number of additional participantswill be screened to be ready to be included in case of any no-show or withdrawn participants on the day of admission.

These ‘additional’ participants are known as reserves. Reserves are there to ensure we dose the correct number of participants to complete the research objectives. Following screening and confirmation of screening results, all participants admitted to the unit for planned dosing are classed as reserves until just before dosing. The safety of participants in clinical trials is our primary concern and we will not dose someone for whom the risk is increased following receipt of pre-dose procedures after admission to the clinical trials unit.

Participants who agreed to take part in the study but have not been dosed and have acted in accordance with the rules set out in the participant charter will be given preferential status for any upcoming trials where their profile meets another study's requirements.

It is important to understand that a place on a study cannot be guaranteed and an invitation to be screened does not oblige Richmond to include you, or to make any payments to you. Confirmation at the screening stage does not entitle you to a dosing place.

Please note that participants who are found to be positive for alcohol, smoking (where applicable), or drugs of abuse, will not be entitled to the reserve payment.

Permitted Items

On admission you are advised to bring:

  • Bath towel.
  • Toothbrush (We will provide shower gel, toothpaste, shampoo, E45 and deodorant).
  • Clean clothes - you will need comfortable, casual clothing tracksuits/shorts/T-shirts etc. Enough for the duration of your stay (if on a long stay study at least ten days’ worth of clothes)
  • Slippers/flip flops - you must wear footwear at all times whilst in the unit.
  • Ear phones - (no audio output is permitted from personal technology items).
  • If you bring a mobile phone into the unit please ensure you bring the charger with you.
  • You must bring your belongings/clothes in a soft material bag no larger than the size of what is allowed as hand luggage on a plane. Suitcases are not permitted due to space restrictions. Your bag is to be folded away once in the ward.

Please ensure that you bring all of your essential items with you. Forgotten items may be provided if feasible but this is not guaranteed.

There are restrictions on the use of electrical items at times so please keep these to a minimum. Please ask before plugging any electrical items into a socket and before plugging in mobile phones to our USB points at the bedside table. Please do not unplug any Richmond equipment at any time. Do not unplug Richmond internet cable equipment at any time.

Please note all valuable items are brought into the Unit at your own risk and Richmond will take no responsibility for any lost/stolen items whilst on the premises.

Non Permitted Items

You must not bring to the Unit items including, but not limited to:

  • Cigarettes.
  • Alcohol.
  • Medications such as patches and topical medication (unless they are a part of the study requirements, ongoing prescriptions and birth control).
  • Alcohol containing products (such as mouthwash).
  • Ointments/creams containing vitamins.
  • Minerals.
  • Makeup (Nail polish should be removed).
  • Herbal remedies (including herbal toothpaste).
  • Food (including sweets and chewing gum) or drinks.
  • Large items.
  • Musical instruments.
  • Hair dryers/hair straighteners/electric shavers.
  • Cameras.
  • Electrical items that generate heat or that require use in a bathroom.
  • Any items listed in your Informed Consent Form under the ‘What will I have to do’ section.

Bag Searches

To maintain a controlled research environment, all items brought into the unit are subject to being searched at any time. Scheduled bag searches are conducted on admission: we also conduct random searches which may occur just before you are discharged from the unit.

Depending on the nature of the item found, any non-permitted items found at admission will be bagged, and the participant and Richmond staff member must sign and date the Bag Search Checklist, which lists the goods held.

The non-permitted goods will be placed in a cupboard in the nurses station and returned to you on your discharge date.

It is your responsibility to approach a member of Richmond staff to collect your kept items at the time of your discharge from the unit. Perishable items will be discarded at the time they are found.

Richmond accepts no responsibility for any lost items whilst in the unit.

Entertainment

We offer laptops, internet, wireless internet connection, board games, and Netflix television. We also have DVDs, XBOX & PlayStation games. Please ask a member of Richmond staff if you require any Richmond entertainment item.

You will be asked to sign for the item and return it in good working order. If, any item is not returned or returned damaged, you may have your bonus removed or reduced to pay for the repair or replacement of the damaged item(s).

Richmond will take all reasonable steps to ensure that all entertainment services are available and meets an acceptable standard. However, no specific guarantee of service standards/availability can be given.

Internet Use

Richmond:

  • May temporarily cease to provide internet or wireless service during some procedures, yet will try to minimise any disturbance.
  • Reserves the right to suspend the service if there is or is likely to be a breach of security.
  • Will take all reasonable steps to ensure an acceptable service is maintained but no specific guarantee of service standards or availability are offered in respect of the service.
  • Will not be liable for work lost during any length of time that the internet becomes unavailable.
  • Cannot guarantee absolute security of any data transmitted. The service must not be used for security violations such as distributing viruses, hacking, spam, using systems without authorisation.
  • Is not liable for any damage to your computing equipment under any circumstance.

Laundry Service

A weekly laundry service is available to participants who have an in house stay of two weeks or more. The laundry service will be offered to you after a period of approximately seven days. The laundry service has a turnaround time of four days unless otherwise informed.

Dry cleaning is not available and only items worn in the unit may be submitted for washing. All submitted laundry must be suitable for washing machines. Richmond accepts no responsibility for any lost/damaged clothing placed in for this service.

Bedside Cupboards

On admission you will be allocated a bed in a ward with a bedside cupboard.

Personal Bed Space

Please keep your area inside the ward tidy. Due to differing business needs your ward allocation may change during your in house stay, but this will only happen if it is essential.

If you have any questions, or wish to discuss anything in more detail, please do not hesitate to contact us at any time on: +44 (0) 207 042 5800